Our serices Logistics

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With the most modern IT tools and multilingual staff, COPHANA ensures high-level, fully customised logistics. COPHANA's services are as follows:

  • Storage of your products in COPHANA's premises. A warehouse of 6,000 m². These premises meet the highest standards for the warehousing of pharmaceutical products: electronically controlled access, real-time temperature and humidity control with an SMS alert in the event of a problem
    • Temperate storage +15° to +25°C
    • Refrigerated storage +2° to +8℃
  • Systematic checking of incoming items in terms of the compliance of the delivery.
  • Quarantine management and control.
  • Direct processing of orders from the following clients: pharmacists, wholesalers, hospitals, health and beauty stores, specialised points of sale and medical practices.
  • Processing of orders from your sales force.
  • Taking orders by telephone, email, fax, EDI, PDA … or the direct inputting of orders via our Extranet.
  • Electronic integration of all orders and possibility of tracking in Reporting.
  • Multilingual administrative management in accordance with your wishes and conditions.
  • Warehouse fully electronically managed by warehouse management software (WMS) LM7.

·         Preparation of orders with systematic weight checking after preparation.

  • Picking managed 100% electronically.
  • Processing of returns of goods in accordance with your commercial standards and conditions.
  • Traceability of batches and automated blocking.
  • Traceability on the Internet of the transportation of all packages and pallets.
  • Permanent cyclical inventory continuously controlled electronically. Every month, we check and carry out an inventory of the physical stock.
  • Warehouse approved for the management of drugs.

·         Specialised logistics for clinical trials.

  • Quality control and monitoring of the Good Distribution Practices (GDP) under the supervision of our head pharmacist.